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office-management-course

Office Management Course in Singapore

Gain a strong knowledge of Office Management Course. Get started Now! 
 
This extremely intensive course will concentrate on providing you with all the skills and techniques you
need to run your office systems effectively, while also equipping you with the ability to manage yourself
and the others around you. Designed carefully to enhance your existing skills, it will provide you with a
valuable survival kit to deal with every aspect of your role when you return to work

About Program

Highest Quality and the Most Productive, High Energy Learning Experience.

Curriculum

Comprehensive Course Curriculum. Customizable to full-fill your trainer needs.

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About Program

myTectra the Market Leader in Office Management Course Training in Singapore

myTectra offers Office Management Course Training in Singapore using the Class Room. myTectra offers Live Online Office Management Training Globally.

Success Factors:

  • High-Quality Training
  • Top Technical Trainers
  • Comprehensive Course Curriculum
  • 100% Placement Assistance
  • Superb Satisfaction Score
  • Internship on Real-Time Project 
  • 3I- Individual Focus, Innovative & Interactive

Curriculum

 

INTRODUCTION:

This extremely intensive course will concentrate on providing you with all the skills and techniques you need to run your office systems effectively, while also equipping you with the ability to manage yourself and the others around you. Designed carefully to enhance your existing skills, it will provide you with a valuable survival kit to deal with every aspect of your role when you return to work. In a nutshell you will have the know-how and the confidence to create a dynamic and stimulating office environment where systems and people work effectively together to achieve the desired results.

1. Defining the Role of the Office Manager
  • Understanding the core components of the office manager role:
  • Functions
  • Roles
  • Responsibilities
  • Clarifying expectations
  • Four dimensions of exercise
2. Logistics - The Art of Effective Planning and Organising
  • How to plan – a step by step framework for success
  • The importance of robust project management skills
  • Avoiding the common logistical traps
  • Documentation control – ensuring you have the facts at your fingertips
  • Organising and structuring processes and procedures
  • Problem-solving and decision making
3. Budgeting - Understanding and Controlling the Finances
  • Understanding core financial terminology
  • How to write and understand a budget
  • The most effective way to control a budget
  • Allocating resources in a cost-effective way
  • How to defend your budget from attack
4. Essential Negotiation Skills - Doing Win/Win Deals
  • The critical importance of robust negotiation skills
  • Understanding your counterpart
  • Learn your strengths and play to them
  • Tactics and counter-tactics – a best practice approach
  • Why win/win is the ultimate goal in any negotiation
5. Effective Communication - Written and Spoken
  • How to get your message across firmly and fairly
  • Practical ways to get your voice heard in any scenario
  • Best practice communication model:
  • Email communication
  • Meetings
  • 1 to 1 scenario
  • Effective business writing
  • Writing instructions and process guides
6. Influencing Across Your Organisation - Getting Them to Accept the Decision
  • The role of influencing within modern organizations]
  • Influencing upwards
  • Influencing across business functions
  • Influencing teams
  • Influencing individuals
7. Prioritising - How to Cram 24 Hours into a morning!
  • How to prioritise in a way that works for you
  • Identifying your personal “time stealers”
  • Best practice time management techniques
  • How to defend your time from institutional and colleague attack
  • Practical steps for increasing productivity and efficiency
  • The importance of effective delegation
8. Managing Change - Gaining Commitment
  • How to introduce change painlessly
  • Up-selling change as a positive
  • Pre-empting and managing the potential negative impact
  • Learn to cope with yourself
9. Taking Control - Stick to Your Guns
  • Understanding and maximising your personal strengths
  • Harnessing the unique strengths of others
  • Don’t get panicked by rank into changing your tack
10. Dealing with Difficult Situation - People and Emotions
  • Dealing with the organisational hierarchy
  • Coping with those who know better
  • How to handle emotions and feelings in a professional way
  • Conflict resolution – a best practice approach
  • Dealing with the human crisis
11. Dealing with Pressure and Stress+
  • Coping with difficult problems
  • The importance of keeping things in perspective
  • Dealing with crisis scenarios
  • Practical breathing techniques[1]How to handle your own stress
  • Coping with others in stress

 

 

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