Ans: Salesforce is a CRM delivered as a software-as-a-service (SaaS).
Ans: Simply put custom objects are the database tables in Salesforce. All the data related to the enterprise can be stored in Salesforce.com. These custom objects have to be defined first and then the following steps need to be taken:
Ans: Data loss may cause due to following reasons:
Ans: In Salesforce you can link the standard and custom object records in a related list. It is done by Object relationship overview. Various types of relationships can be created in order to connect the specific business cases with specific customers. It is possible to create custom relationship on an object and define various relationship types.
Ans: Some of the main benefits of Salesforce SaaS are:
Ans: The two important relationships in Salesforce include:
Ans: A Trigger is just a code that is executed before or after a record is inserted or updated.
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Ans: Force.com is the entire infrastructure and codebase on which the complete Salesforce application exists. In other words Salesforce is built on Force.com which is a Platform as a Service (PaaS) that lets to simplify the design, development and deployment of cloud-based applications and websites. Salesforce developers can work with Cloud Integrated Development Environment and deploy the applications on the Force.com servers.
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Ans: A Salesforce Dashboard can be seen as a visual and pictorial representation of a report with the facility to add up to 20 reports within a single dashboard.
Ans: The various Dashboard components are explained below:
The various Dashboard components are explained below:
Would be displayed as a single component.
Ans: The Visualforce can be defined as the user interface for the Force.com platform. It is a component-based framework that can include over 100 built-in components. It includes a tag-based markup language and each Visualforce tag corresponds to a page or field.
The Visualforce framework works on the standard MVC paradigm. It is possible to have a tight integration with the database and also deploy auto-generated controllers for database objects. Developers can use Apex codes to write own controllers. It is also possible to access AJAX components or create your own components.
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Ans: A static resource lets you upload content that is in the form of .jar, .zip format, style sheets, JavaScript and so on. It is recommended to deploy a static resource rather than uploading file to the Documents tab since it is possible to package a set of files into a directory hierarchy and upload it. These files can be easily referred to in a Visualforce page.
Ans: Salesforce Object Query Language (SOQL) lets you search only one object whereas the Salesforce Object Search Language (SOSL) lets you search multiple objects. You can query all types of fields in SOQL but you can query only text, email and phone number in SOSL. Data Manipulation Language operations can be performed on query results but not on search results.
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Ans: Sales force records all the basic details like the number of customers served daily, daily sales volume, sales manager detailed reports, sales numbers in each month or quarter. Also, it keeps a track on the repeat customer, which is key to success for any sales organization.
Ans: There are two types of relationships:
Ans: Trigger is a code that is executed before or after the record is updated or inserted
Ans: With the help of static resources, you can upload zip files, images, jar files, JavaScript and CSS files that can be referred in a visual force page. The optimum size of static resources for an organization is 250 mB.
Ans: Force.com is PaaS (Platform as a Service) while Salesforce.com is SaaS ( Software as a Service).
Ans: Actions available in workflow are:
Ans: User can see their limit form setup, by clicking data.com administration/Users. From the data.com users section, user can see their monthly limit and how many records are exported during the month.
Ans: Different types of custom settings in Salesforce includes:
Ans: Different types of object relations in Salesforce includes:
Ans: Different types of reports available in Salesforce are:
Ans: No, it is not possible to schedule a dynamic dashboard in Salesforce.
Ans: Salesforce is very meticulous when it comes to recording intricate details like sales numbers, customer details, customers served, repeat customers, in order to create detailed reports, charts and dashboards for keeping track of sales.
Ans: The error that tells “list has no rows for assignment” indicates that the list you are trying to access has no values in it.
Ans: Here are some of the top benefits of Salesforce CRM:
Ans: Junction objects are used to build many-to-many relationships between objects. You can take a recruiting application example, where a position for a job can be linked to many candidates and in the same manner a candidate can be linked to the different positions. So, to connect this data model, you need a third party object, this object is referred as junction object. Here “job application” is the junction object.
Ans: Audit trail function is helpful in knowing the information or track all the recent setup changes that the administration does to the organization. It can store last 6 months data.
Ans: Dashboard is the pictorial representation of the report, and we can add up to 20 reports in a single dashboard.
Ans: As Salesforce comes under SaaS, one can use only one controller and as many extension controller.
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| SOQL ( Salesforce Object Query Language) | SOSL (Salesforce Object Search Language) |
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| Salesforce Dev 401 | Salesforce Adv Dev 501 | |
| What you learn? | Building customized applications, analytical functions | Apex scripts, Developer console, deploying MVC architecture |
| Who can learn? | Software & IT professionals | App & CRM developers, system admin |
| What is the average salary? | $99,000 per annum | $141,000 per annum |
Ans: Some interviewees may get defensive, or think this is a trick question. The answer, of course, is no. When all else fails (market conditions, marketing leads, etc.), picking up the phone is the one thing sales reps will always be able to control. But how they cold call – who they call, with what message and offer, at what frequency and cadence – is extremely important. Cold calling must be customer-centric and value-driven to succeed in today’s buyer-centric world.
Ans: Similar question, different angle. The right answer is typically to get warm leads, but not because the reps are lazy or can’t successfully build their own business from the ground up. Lead-driven sales are typically more cost effective than having expensive sales reps cold calling. Yes, leads are expensive up-front, but the eventual cost per acquisition and overall lifetime value and margin for the business on those new customers is usually much better when reps are making more efficient use of their time with warm leads.
Ans: It’s more than just inviting marketing to your meetings. The ideal relationship starts with common goals of what success looks like, common definitions of leads, qualified leads, lead stages and short-term opportunities. It’s working together on the same pipeline, and ensuring that success is measured and compensation is dispensed based on overall pipeline performance. Marketing needs to be held accountable for qualified opportunities and closed business. When that alignment takes place, the daily & weekly operational requirements more easily fall into place.
Ans: Yes, there are more companies today that put their reps on a salary. But the best reps still want the variability of compensation, because they want the upside. They will happily take the risk (and the occasional bad month or quarter) to earn a C-level paycheck when they hit it out of the park.
Ans: Great question to ask prospective sales managers. The right answer comes down to how many commission checks they want. Sales managers will still have a portion of their compensation come as a performance bonus or commission based on their team’s performance. The best sales managers know they can make far more money as a manager in these conditions, buy not just driving higher sales themselves but improving the performance and consistently higher sales of an entire team. Sales managers still want their money, but they know the upside is actually higher as a manager with a good comp plan.